The 2015 MBA Building Excellence South West Awards took place at the elegant Bunbury Lighthouse Beach Resort. The awards mark another successful year for the construction industry, acknowledging those who have gone above and beyond the norm. Attendance by the Structerre Bunbury Office this year was of special significance as they were recipients of the “Best Customer Service – Supplier” Award.
The regional Structerre office was named the winners of the 2015 Best Customer Service – Supplier Award. The award showcases the hard work and dedication our Bunbury team has put in to achieve the highest level of customer service and enhance our existing and prospective customers’ experience. Our achievement in winning this award can be strongly attributed to our ability to work as a team and this award is a testament to our dedication in putting our clients first.
Structerre was assessed across a wide criteria. We excelled in the following areas:
- High Standard of Product and Service Information
- High Standard of Face to Face Service
- Provision of Efficient Telephone Service
- The Use of Approved Contract and Other Documentation
- Quality Control and Supervision
- Attention to After Sales Service
- Complaints Handling Procedures
- Management of the Customer Service Culture
We understand that each one of our clients has different needs and this is why we pride ourselves on building good relationships to ensure all needs are met. We encourage our employees to go the extra mile, which is what makes us stand out and clients trust our professional expertise and customer-focused approach. Winning this award highlights that clients can rely on our accuracy and efficiency and the peace of mind our ongoing support brings.
Congratulations to Combined Metal Industries who were the runner’s up of this award, and to other notable award winners including Zorzi South for Best Country Home and Perkins Builders for Best Commercial Project. Click here for the full list of the winners.Back to News